Answers to your website builder questions

 

I need help with...

Getting Started
 
Marketing & Search Engines
My Account: Billing, Account Information, Upgrades  
HTML & JavaScript
Adding/Managing Images, Image Problems  
The 'Add Page' Layouts
The Shopping Cart: Setup, Payment Processing  
How do I add Flash, Word, PDF or Other Files to My Site?
Design & Templates  
My Website Login
My Domain Name  
Technical/Browser Issues
Choosing an Editor, Formatting Text, Creating Links  
My Website Counter & Stats
Setting Up and Troubleshooting Email  
Terms of Service

 

My Account: Billing, Account Information, Upgrades 

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  Billing

Account Information

Upgrades & Settings



Adding/Managing Images, Image Problems

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  Troubleshooting Image Problems

Adding/Managing Images

Linking/Resizing Images



The Shopping Cart: Setup, Payment Processing

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  Getting Started

Setup

Payment Processing

Authorize.Net

PayPal

Shipping

Troubleshooting

Currency

Alternative Solutions



Design & Templates

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My Domain Name

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Choosing an Editor, Formatting Text, Creating Links

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Formatting Text

Creating Links

Word-Style Editor

ActivEdit Editor

Basic Editor



Setting Up and Troubleshooting Email

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NOTE: If you followed the instructions on how to set up your email account and can't get it to work, just send an email to the Online Support Team by clicking the 'Help & Support' button on your website's blue Edit bar and scrolling down to 'Ask a Question to Support.' Be sure to include the complete contents of any error messages and error numbers you are receiving, which email program you are using, and who your Internet Service Provider is.

  Email Setup

Troubleshooting Email Problems



Marketing & Search Engines

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HTML & JavaScript

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The 'Add Page' Layouts

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How do I add Flash, Word, PDF or Other Files to my Site?

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My Website Login

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Technical/Browser Issues

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  Hosting

Browsers and Compatibility

General



My Website Counter & Stats

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Terms of Service

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Is there a counter or statistics on my web site?
Can I add HTML or JavaScript to my web page?
How do I cancel my web site?
How come my image won't work?
How do I choose which editor to use?
I'm having trouble logging in. What Should I Do?
How do I log in to my website?
How do I delete my browser cookies?
How do I add text to my page?
How do I add a page?
How do I log out of my website?
How do I resize my photos?
Can visitors to my site see my editing buttons?
Why wasn't I asked for a password on a password protected page?